[DianaB]

I called yesterday and got a very friendly and helpful young man. He had me up and going in no time. I even had a few other questions and he checked everything out and fixed what needed fixed. This morning I sent an e-mail with another question and he called back and did some more things to my computer. I just love it when they can take control of your computer instead of trying to lead you through the steps. The mouse just floats over the screen and clicks and just does everything!! Anyway, I'm up and running........and I highly recommend to anyone getting a computer to get the Dell Gold Package. It costs but it's definitely worth it!!!1