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DianaB · 10-26-2012, 03:21 PM

Ours had a monthly charge too but they took it off for us. You just need to talk to them. I think that they had it free for new customers and we complained because we weren't NEW customers. It ended up that they sent us a new system that had the DVR. Just give them a call and check.

10-26-2012, 03:21 PM	#38
DianaB Moderator Donating 4WT 13K Club Member Join Date: Sep 2006 Location: Kansas Posts: 16,069	Ours had a monthly charge too but they took it off for us. You just need to talk to them. I think that they had it free for new customers and we complained because we weren't NEW customers. It ended up that they sent us a new system that had the DVR. Just give them a call and check. __________________ ´¨) ¸.•´¸.•´¨) ¸.•*¨) (¸.•´ (¸.•` ¤ Diana Baker ✞ You and I are friends....... Always remember that if you fall I will pick you up...... After I stop laughing!!!