[Marilyn]

One of our daughters has Vista on a new Toshiba laptop with 2 gigs of RAM and is having lots of problems with it shutting down suddenly. Best Buy has checked out the computer a couple of times, and says that there is nothing wrong with the hardware, that Vista is the problem. Some have recommended that she get rid of the Vista and load XP. This was her first big purchase with her own money, and she is very frustrated and disappointed. They have offered to change out the computer but think that the same thing will happen to the new one. I'm encouraging her to exchange the computer and see.