[DianaB]

Originally Posted by Marilyn

Congratulations!!! Diana. One suggestion, if you did not buy extended service, you may wish to consider it. I have a Dell laptop for work that is just over a year old, and in less than a year, the screen went out. Fortunately it was still under the one year warranty, but the Dell service technician said he replaces quite a few of them. We also have Dell desktops at the office and three of three needed new motherboards and powersupplies before they were a year old. Hopefully they have had time to address these issues before building your new machine.

For this reason, we bought an Acer for our daughter for Christmas. It is working out fine except that she had to restore it to factory settings a few days ago due to a Microsoft issue and lost her documents. She had backed up her music and pictures, but not her Microsoft Office files.

I'm not sure any of them are as reliable as they should be.

Hope you have many, many years of reliable operation from your new machine!!!

Thanks, Marilyn for the advice. We did purchase Dell's Gold Package for our computer. We've used it several times with my husband's computer. We get technical help and replace parts and repair. We had to go with a small business to get the package but in our past experience it was well worth it.

Originally Posted by Janet

How are you getting along with that new laptop? Getting something new like that is always so much fun. Finding out what special programs they came with can be time consuming and exciting.

We ended up staying with Windows XP instead of going with Vista so everything is pretty familiar. There's a media player that I haven't worked with yet. I gotta' get off of here before I can learn about the other parts of my computer. LOL