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First of all, I would have asked if she minded getting off the phone and taking care of me, her customer! If she got ugly with me, I would have asked for the manager pronto! She should have been reprimanded right then and there for talking on her cell phone while on the clock working (unless the cell phone is used in your job functions, leave it off!!). Our local Wal-Mart has pretty good clerks who check you out but there are a few who aren't. I usually look for a self check-out line so I can either talk to myself, thank myself for shopping there, or just say nothing at all!! Of course, when I do talk to myself, the people behind me in line always give me strange looks - wonder why that is???....LOL!! Sorry you had such an aweful experience!
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