[Janet]

I would expect a parent to call me if I did that. There's no reason to yell. I find speaking nicely (most of the timea) works much better and making them understand why. There is no reason to go nuts to a child...I always feel I may be the only good person happening to them that day. Who knows what kind of home life they really have. Debbie, I really would speak to him about it, either that or wait and see if it ever happens again, then speak with him.