[DianaB]

When my kids were little and something like this happened I would punish them (such as putting their nose in the corner or time out) then when the child who was in trouble was finally allowed to get up they had to go the the child that they had offended and give them a hug and a kiss and tell them that they loved them. I found out years later that they really hated that part, but I know that my daughter uses it on her own girls now. It might help if you go over with your children how that words can hurt each other. Kids don't often think about how it feels to be on the receiving end of harsh words. Good luck! (P.S. I have four kids that have turned out to be terriffic adults.)