[DianaB]

I found this information about opening our safe.

As long as you have access to the lock, you should be able to figure out the combination. The dialing sequence for the lock should be as follows:

4 times right to the first letter,
3 times left to the second letter,
2 times right to the third letter,
1 time left to the last letter,
Right slowly until the dial stops

The woman we bought it from had the combination but not the order of turning the dial. She had paid a man to open it after it had accidentally got shut but never learned how to open it. We haven't tried this yet but we're thinking that it will probably work. The instructions also mentioned that the last letter is usually a "K" and ours is. Anyway, we'll see.