!!!!shark!!!!!

[Marilyn]

Looks like the reviews were either hot or cold. Some people thought the handle was flimsy, others complained about problems after a few months. They probably just used tap water. I have experience operating boilers for power generation, and the Shark is basically a small boiler. You need to use distilled or reverse osmosis water so the minerals can't buildup. Minerals will damage the boiler and can clog up small ports in the device.

Some people are just rough with things and don't take care of them. I'd definitely try it based on the very positive reviews concerning it's cleaning ability. School is starting and we have a lot of expenses right now with our daughters in college, so I'll wait a bit to buy one. Hope yours works well, Brenda!!