Fluffy rice???

[Shada]

I love rice.
Actually I love the rice sold at Chao Cajun in the food court at the mall with bourbon chicken.

I was just there Thursday... can't speak highly enough of it.
The rice is light and fluffy.. and I can't make it.

My rice is always thick and clumpy. It works, but how in the heck do you make fluffy rice??

I follow recipes. Nope. Bought a rice cooker. Nope.
I use brown rice. Most people I know use white rice and claim no problems. I really don't want to change to white rice... prefer the brown.. so what am I doing wrong?

Oh and if any of you have a tried and true recipe for bourbon chicken like that sold at Chao Cajun, I promise to make your next house payments for a year!
I have tried many I have found on the net.. not even close. I found a site that sold the ingredients that promised to be as good if not better than Chao Cajun's.. bought it for $25.00 and again not even close.

So what I am saying here is... HELP!