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Old 09-30-2009, 12:35 PM   #1
Tiramisu
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Doesn't it seem that good service makes the food taste better and there's nothing worse that bad food with bad service?

There's a chain of family restaurants here, owned by the Pappadoupolis family: Pappas Seafood, Pappas BBQ, Pappasitos Cantina, Pappadeaux Cajun, and Pappas Steakhouse. We love Pappasitos - the best margaritas we've ever had. In 20 years of eating at these restaurants, I don't remember ever having bad service or food at any of them. We did have bad table neighbors once, but we got past it.
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Old 09-30-2009, 12:48 PM   #2
Gina
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That is terrible, maybe they changed management . I would have complained upon leaving. I guess they didn't charge for the drinks for that reason. But really, sometimes you hate to take it out on the waiters or waitress. I am a good tipper but if the service is bad and the food is not good , I leave much less.
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Old 09-30-2009, 01:02 PM   #3
Lindsey
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Quote:
Originally Posted by Gina View Post
That is terrible, maybe they changed management . I would have complained upon leaving. I guess they didn't charge for the drinks for that reason. But really, sometimes you hate to take it out on the waiters or waitress. I am a good tipper but if the service is bad and the food is not good , I leave much less.
I agree with that Gina! My best friend (and I love her to pieces) has been a waitress for years, even after getting a degree! She made a lot of money on tips. When we were in NYC, we had a few places with terrible service! She still insisted we all tip at least 15%... finally one girl stood up and said she was sick of tipping for bad service. But that's what a tip is... something extra for excellent service. I don't think tipping is required. It's not like they don't get paid a base wage... if they want tips, they should EARN it! I still usually give a little when the service is just okay, but when it's bad I won't leave anything.
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Old 09-30-2009, 02:06 PM   #4
paula1961
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I feel the same way as Gina and Lindsey! Good service deserves a reward, bad service does not! I am glad though that you guys at least got your drinks free. I probably wouldn't go back there.
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Old 09-30-2009, 02:36 PM   #5
gja1000
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My daughter and I left all our thoughts on two comment cards - hopefully management will see it.
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