[donna1990]

Originally Posted by teri88

We have comcast tv/phone/internet and it has been a nightmare. Our house phone was dropping calls. I called the company and after the call dropping 3 times, the woman having to keep calling me back, 2 different supervisors....they finally set up an emergency appt for the tech to come out the next day. She tells me between 11-4 and he will call me when he is on his way. She said if he calls and no one answers they will not come out, they will put down no one home. And I said to her, "what if he calls as my phone isn't working and the call doesn't come through?" She got all snotty and said "your phone will be working, it will be fine" I said "well, that's why I'm on the phone with you right now. It keeps going out, and when someone tries to call me the call doesn't go through" And she screams"OH STOP WORRYING ABOUT IT. IT WILL BE FINE" And hangs up on me.....lovely customer service, isn't it?

Sound just like Verizon!!!!! What are consumers suppose to do?