I Need More Patience Please!!!

[gja1000]

Janet,
You do not need more patience - someone needs a lesson in serving the public. I especially hate to hear reports like that in people who work in health care. I realize that the pharmacy deals in more than just health care. But it really makes my blood boil to hear that people who may be sick and suffering are made to wait or treated poorly by those who are hired and well paid to help them.

I used to patronize a pharmacy for our medications that was conveniently located on my way home from work. OMG! the service was just horrible - but I continued to go there because of the convenience. Finally, I changed to a less convenient but much more customer friendly pharmacy. It just makes my day to go in there!!!

[HALEY]

Im am so glad you did that Janet, i had the same experience with Rite-aid when i went to pick up my medicine and Micah's... my doctor called and said he called in my medicine so i waited an hour before i left my house with a sick kid in the car went thru the drive thru and she said it wasn't ready yet.. i told her my doctor called over an hour ago for a damn antibiotic and cough medicine, i was so pissed.... she told me to stop back in an hour... i told her a couple of things and left....

[Janet]

I know what you mean Haley. I call my refills in to Wal Mart a day or two ahead and sometimes they still are not ready. I do understand that besides regular medications the flu can run rampant and the pharmacies get real busy and I really do try to be patient. I can always shop awhile in Wal Mart, it's not being acknowledged that gets to me. If they would say "good morning' 'good afternoon' first but it's like they were bothered to even look up. Very sad. Maybe being so busy puts them in a bad mood. I always liked being busy myself...it made the time go faster.

[HALEY]

There just rude Janet, and that's it,,, they act like your bothering them...