|
|
 |
|
|
10-11-2006, 11:29 AM
|
#1 |
|
Senior Member
Join Date: Sep 2006
Location: Mississippi
Posts: 482
|
I agree with something said in the email - if a store is closed for business, then a day needs to be added when counting up the 10 days exchange rule. In the business world (whether it's retail, medical, etc.), deadlines are based on "business days" (or hours of operation). If a retail store is open 7 days/week, then that's easy to figure. If a retail store closes one day, then when counting up 10 days, you SKIP the day closed and count the next!!! Geesh!! I HATE math and that's not a complicated thing to figure - even for me!!! And she's right - word of mouth is the best (or worst) in advertising.
__________________
Suzi "Wrinkles will only go where the smiles have been"....Jimmy Buffett |
|
|
|
10-11-2006, 02:35 PM
|
#2 |
|
Moderator
Donating 4WT 18K Club Member 
Join Date: Sep 2006
Location: INDIANA
Posts: 21,625
  |
Sure doesn't sound like these people know anything about customer service. It's a simple thing really....do unto others as.....
 Morons!!!
__________________
To every thing there is a season, and a time to every purpose under the heaven. ECCLESIASTES 3:1 |
|
|
|
|
10-12-2006, 10:49 AM
|
#3 | |
|
Senior Member
Join Date: Sep 2006
Location: The Lone Star State
Posts: 671
|
Quote:
__________________
Kimberley  "If you can read this, thank a teacher and since it's in English, thank a soldier" |
|
|
|
|
 |
| Bookmarks |
|
|
Hybrid Mode
