I'm soooo frustrated!!!

[Janet]

I don't blame you for being frustrated. No one cares anymore about the customer or their time. I don't like being treated that way either.

That's the way it goes with most things it seems. Even going to a Dr....I usually feel great when I go to the Dr. and somehow my symptoms go away until I get back home...lol.

Hope you've had time to cool down a bit.

[Blueyes]

They told you how to operate the AC? How stupid!! I wonder if they would have done the same thing to a man?

[gja1000]

I'm thinking the same thing Betsi, I wonder what they would have said to a man. I'm afraid I would not have been able to keep my composure. I don't work with men, or in a "man" environment, so I have very little tolerance for their behavior.

I hope you get it resolved soon, I know it is maddening!!!!!

[Marilyn]

I cooled down a bit and called them and told them that what is happening now is the same thing they repaired in January. This is a very real, but intermittent problem. It's not due to me not knowing how to operate the system. It was verified by the parts manager three weeks ago who told me I needed to schedule it in for repairs. So order the parts and I will bring the truck in on Thursday at 8 a.m. and I expect it repaired by 5 p.m. on Thursday. The answer I got was ,"Yes, Mam" (sp?).

When I take it in on Thursday, they better have the parts and be prepared to perform the repair, or I'm asking for the manager.

I know it would have been different if I'd been a man. I thought we were beyond this. In my work I deal with men all the time who ask me technical questions and for recommendations because they respect me for my knowledge and expertice. What sex I am is irrellavent. That makes this even more frustrating. I forget what it's like to deal with the world outside my industry. Uhhhhhh!! So frustrating!!

[HALEY]

Marilyn i feel you pain, my fridge was making a noise for months and i called the repair man and of coarse, when he came it wasn't making that noise, and i had to pay for a call out for this man, around 100.00 just to come to my house, I made him wait there and turn up up the controls colder on the fridge until it made that noise, and he waited for a good hour and a half, but i wasn't letting him leave my house until he fixed it, i wasn't paying for another call out!!! he he.... LOL...

[DianaB]

I know that fustration!! I've had my husband do that to me when something's been wrong with the car. I'll tell him about it and he'll poo-poo me but when he finally hears it he'll finally take a look at it. He did that to me once and I had just gotten back from a trip to Arkansas and he announced that we couldn't drive out of town because it was so bad. I had been complaining about the noise for weeks. I was really upset to think that I had driven that far with it that bad!!

Also, going in to get tractor parts is horrible. The guys always make me feel so stupid. They'll ask me questions about the piece of equipment. I usually don't know much except that I'm suppose to pick up parts and what they go on. This was before cell phones too. Glen would say "I don't know why they needed to know that." Now, he calls ahead of time and they're suppose to have the parts sitting on the counter waiting for me, otherwise I won't go.

I ran into a couple of women last week while in line at Wal-mart and some how this came up in a conversation and we all agreed that we had the same problem with tractor parts stores!!! I think that we were all sent to the same places!!!!

Marilyn, I'm glad that you put your foot down and got the appointment to have your truck worked on. Good going!!!

[gja1000]

Originally Posted by DianaB

Also, going in to get tractor parts is horrible. The guys always make me feel so stupid. They'll ask me questions about the piece of equipment. I usually don't know much except that I'm suppose to pick up parts and what they go on. This was before cell phones too. Glen would say "I don't know why they needed to know that." Now, he calls ahead of time and they're suppose to have the parts sitting on the counter waiting for me, otherwise I won't go.

I can just imagine going for tractor parts is awful!! The same thing happens to me - it seems like no matter what I go for (for Gary). Usually it's something for the car or boat and when I get the "20 questions" routine from the guy salesman - I feel so stupid. I'm like you Diana - except that we can't call ahead - so I tell Gary he'd better tell me or write down EVERYTHING that I could possibly need to know or I'm never going for him again. We both know that isn't true, but I use it for emphasis. I just HATE it when I get the "20 question" routine. Now I always make sure Gary is available by phone, cuz nine times out of ten, I'm gonna have to call him!!!